Troubleshooting & Malfunctions

Your iRobot is displaying an error message or behaving unusually? Here you'll find quick solutions to the most common problems – without long waiting times.

• Fixing navigation and mapping problems
• AutoEmpty™, AutoWash™ and Clean Base – troubleshooting
• Unusual noises – causes and solutions
• Fixing mopping problems – Combo models and Braava
• Suction power is decreasing or robot does not clean thoroughly
• Fixing Wi-Fi and app connection problems
• Factory reset
• Understanding error messages and error tones
• My robot gets stuck or moves erratically
• My robot can't find the charging station
• My robot won't charge – fixing charging problems
• My robot won't start or doesn't respond – what to do?