Robot gets stuck or leaves the mowing area

Valid for: LUBA 2 AWD, LUBA 3 AWD, LUBA mini AWD 1500, LUBA mini AWD 1500 LiDAR, LUBA mini 2 AWD 1000, YUKA 2000, YUKA mini 600, YUKA mini 2

Robot gets stuck

1. Remove the obstacle

• Switch the robot off before touching it.
• Remove the obstacle (branch, stone, dense grass) manually.
• Place the robot on clear ground and restart it.

2. Check the wheels

• Check whether grass or dirt is blocking the wheels.
• Clean the wheels with a brush.

3. Adapt the terrain

• Mark problematic areas (ditches, roots, hollows) as no-go zones in the Mammotion app.
• Adjust the mowing route to avoid these areas.

4. Increase the cutting height

• In very dense or wet grass the robot may get stuck.
• Increase the cutting height in the Mammotion app.

Robot leaves the mowing area

1. Check the RTK signal

• Open the Mammotion app and check the positioning status.
• With a poor signal the robot cannot maintain the boundary correctly.
• Check the RTK reference station: switched on, clear view of the sky, no metal nearby.

2. Check the map and remap if necessary

• Check in the app whether the boundary is correctly mapped.
• Adjust corners and boundaries that are close to obstacles.
• For persistent problems: delete the map and create a new one.

3. Check the environment

• Tall trees, walls or metal structures nearby can interfere with the RTK signal.
• Move the RTK reference station to a location with a better field of view.

When to contact customer service?

• The robot repeatedly leaves the mowing area despite a good RTK signal.
• The robot repeatedly gets stuck in the same spot even though there are no obstacles.