Warranty Terms & Warranty Period – Mammotion Robot Mowers
What is covered, what is not – and how long the warranty lasts.
Your Mammotion device comes with a manufacturer's warranty from Shenzhen Mammotion Innovation Co., Ltd. Here you will find what is covered, how long the warranty lasts and what you need to know.
Warranty period by model and component
LUBA 2 AWD / YUKA Series (YUKA 2000, YUKA mini 600, YUKA mini 2)
| Component | Warranty |
|---|---|
| Robot (host & core components) | 3 years |
| Battery | 3 years |
| Charging station | 3 years |
| RTK reference station | 3 years |
LUBA 3 AWD
| Component | Warranty |
|---|---|
| Robot (host & core components) | 3 years |
| Battery | 3 years |
| Motor | 3 years |
| LiDAR module | 3 years |
| PCBA | 3 years |
| GPS set | 3 years |
| Charging station | 3 years |
| RTK reference station | 3 years |
LUBA mini AWD 1500 / LUBA mini AWD 1500 LiDAR / LUBA mini 2 AWD 1000
| Component | Warranty |
|---|---|
| Robot (host & core components) | 3 years |
| Battery | 3 years |
| Charging station | 3 years |
| RTK reference station | 3 years |
SPINO E1
| Component | Warranty |
|---|---|
| Motor module | 2 years |
| Upper cover | 2 years |
| Chassis | 2 years |
| Track drive system | 2 years |
| Roller shaft | 2 years |
| Wear parts (side cover, hooks, filter basket, track, brush roller, charger) | 3 months |
Note: The warranty period starts from the original purchase date on the proof of purchase or invoice. For pre-ordered products, it starts from the shipping date from the local warehouse.
What is covered
- Material and manufacturing defects under normal use in accordance with Mammotion product documentation.
- Defective electronics, motors, sensors or batteries not caused by external influence.
What is NOT covered
- Damage caused by improper use, drops, liquid damage or external influence.
- Normal wear and tear (blades, blade carriers, wheels, tracks, brush rollers, filters).
- Damage caused by unauthorised repairs or modifications.
- Devices without a valid proof of purchase or without a readable serial number.
Important
- Keep your proof of purchase (invoice or receipt) safe – it is required for any warranty claim.
- The serial number of your device is mandatory to initiate a warranty service.
- Contact your local retailer first if you purchased the device there.
- Mammotion will first attempt to resolve issues by phone, email or online chat. If necessary, the device will be sent in for further assessment.